[Job ID: 1396735]
Responsibilities
- Maintain and manage IT operations, including network infrastructure, servers, backup systems, and hardware/software.
- Implement system improvements and handle critical IT tasks to support daily operations.
- Manage IT hardware assets and software licence inventory.
- Install, configure, and provide support for workstations, printers, phones, and related peripherals.
- Implement software applications and upgrades, troubleshooting performance issues as needed.
- Assist the IT Team Leader in developing and maintaining IT policies and procedures.
- Participate in ad hoc projects and duties as required.
Requirements
- Minimum 5 years of hands-on experience in IT infrastructure and operations.
- Proficient in basic administration of systems and servers, including phone systems, wireless networks, and enterprise applications such as Windows OS and Microsoft Office.
- Familiarity with current equipment, technologies, and enterprise backup and recovery procedures.
- Experience supporting video conferencing systems, mobile devices, and Linux is an added advantage.
- Basic understanding of databases, cybersecurity, and cloud computing is beneficial.
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EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771