Senior IT Administrator - spreedly

Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation.

What It's Like to Work Here:

About the Role:

We're looking for a Senior IT Administrator to strengthen day-to-day IT operations and help lead our data loss prevention (DLP) program. This is a hands-on role for someone who can solve technical problems, communicate clearly with the business, and take ownership of programs that span Enterprise IT and Security.

You'll own and improve core areas, including endpoint administration, DLP monitoring and policy management, software lifecycle support, vulnerability remediation, and identity and access management (IAM) administration. You'll also support the end-user services team with onboarding, offboarding, and device provisioning as needed, while creating more capacity for the team to take on strategic projects.

Responsibilities:

• Own the day-to-day operation and continued development of the data loss prevention (DLP) program, including implementation follow-through, alert monitoring, incident triage, policy tuning, refinement, and documentation.
• Serve as the directly responsible individual and internal subject-matter expert for DLP tooling and processes.
• Administer and improve Nightfall policies, investigate potential data-exfiltration alerts, and partner with the Security Team on appropriate responses.
• Help manage the SquareX Browser Detection and Response tool and related controls that support the secure use of browsers, AI tools, and company data.
• Administer Jamf and support endpoint management, patching, and workstation health across the organization.