The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.
With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.
Role Overview
We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform.
What you’ll do
- Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations
- Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions
- Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support
- Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment
- Drive strong engineering practices across code quality, documentation, release management, and platform governance
- Identify opportunities to improve system performance, simplify architecture, reduce technical debt, and strengthen the overall Salesforce operating model
- Troubleshoot complex technical and production issues and deliver sustainable, long-term fixes
- Stay current with Salesforce platform capabilities, engineering best practices, and emerging technologies, and apply them thoughtfully to improve delivery quality
- Leverage AI-powered engineering tools such as GitHub Copilot, Agentforce, Claude Code, Cursor, and similar capabilities to improve productivity, code quality, troubleshooting and documentation, while using sound judgment around security, privacy, and responsible AI usage
Responsibilities
- Develop, test, document, and deploy high-quality Salesforce solutions aligned with business needs and engineering best practices
- Support enhancements, break/fix issues, and ongoing