Senior Director/Director of Product Management, Slack AI

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Role

We are seeking a Product Manager to champion our Slack AI efforts. This role is an opportunity to shape the future of work by infusing AI into our products to make them more intelligent, efficient, and personalized. We are creating an AI-powered Slack experience to unlock the collective knowledge of an organization and give new productivity superpowers to teams. Imagine being able to tap into your company's wealth of knowledge with ease - finding, summarizing and sharing information faster than ever before!

We’re looking for someone who is a builder at heart, is technically curious, and is committed to creating delightful user experiences. You’ll be exploring the boundaries of what’s possible with LLMs and AI/ML technology and find innovative ways to apply learnings to benefit Slack customers. This area is a company top priority and is essential in our mission to build product experiences that make the working lives of people using Slack simpler, more pleasant, and more productive.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If you're passionate about AI and want to shape the future of work, we'd love to hear from you!

What you will be doing:

• Prototype, build and land delightful AI Slack experiences, leading with deep user empathy
• A guide on trends in the AI/ML space, and find innovative ways to apply learnings to benefit Slack customers
• Develop a product strategy and roadmap that focuses on the opportunities that have the biggest customer impact, making our users lives more pleasant and productive on Slack
• Inspire executives, leadership, and cross-functional peers on your product vision and solutions, working collaboratively with engineering, design, research, and other PMs to drive work forward
• Execute at a fast pace with a focus on user experience, impact, and learning, making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication

What you should have:

• 10+ years of experience leading major product initiatives across consumer or direct-to-customer business products
• Proven track record of prototyping and launching innovative and user-centered products
• Deep understanding of AI technologies and their applications
• Customer empathy and product craft, with a strong attention to detail
• Excellent communication skills, whether working with executives, cross-functional partners, or when mentoring peers
• Impeccable follow-through. You say what you’ll do, and do what you say. You hold your team to this standard. You don’t let details slip
• Tolerance for ambiguity, creativity in strategy and execution tactics, and always improving the status quo and moving things forward
• As an Individual Contributor role, we are looking for a product leader who is excited to define and build the future of Slack