Software Engineer
Leads the development and delivery of patient‑focused digital solutions in mental health, driving product strategy, EHR integration, data analytics, and cloud‑based platforms while managing cross‑functional teams and stakeholder relationships.
At LifeStance Health , we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits As a full-time employee of LifeStance Health , the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
ROLE OVERVIEW
The Head of Patient Solutions is responsible for defining and executing the strategy that simplifies how patients discover, access, and engage with LifeStance services. Product leader will oversee a cross-functional portfolio that bridges Product, Design, Operations, and Technology, ensuring that patient-facing systems and workflows work together cohesively.
Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.
COMPENSATION: $200,000 - $230,000/annually in addition to a competitive bonus plan
KEY RESPONSIBILITIES
Lead a multi-year roadmap for patient experience improvements across systems, processes, and digital products. Including the following areas of focus:
Access & Scheduling: Online scheduling, appointment availability optimization, and referral intake.
Digital Engagement: Patient portal, mobile experience, and communications (SMS/email reminders, telehealth links).
Intake & Onboarding: Streamlined digital forms, pre-visit workflows, and consent management.
Billing & Payments: Transparent patient billing experiences and digital payment options.
Experience & Feedback: Measurement of NPS, satisfaction, and digital adoption to drive continuous improvement.
Partner with the Product & Experience teams to align on requirements, design standards, and delivery sequencing.
Establish and report on KPIs, including patient NPS, scheduling conversion, no-show rates, portal adoption, and payment completion.
Champion accessibility and equity in care delivery thro
Posted June 27, 2026