remote
Senior Director, Data Center Operations - Salute Mission Inc.
Systems Engineer
Lead and scale global data center operations, driving reliability, efficiency, and client satisfaction for hyperscale customers using AWS, Azure, and advanced networking solutions.
About the role
Key Responsibilities
- Strategically oversee day‑to‑day operations of multiple data centers, ensuring 99.99% uptime and compliance with industry standards.
- Lead cross‑functional teams in capacity planning, infrastructure upgrades, and disaster recovery initiatives.
- Build and maintain strong relationships with hyperscale clients, translating their needs into actionable operational plans.
- Drive continuous improvement through automation, monitoring, and performance analytics.
- Manage vendor contracts, negotiate SLAs, and optimize cost structures while maintaining service excellence.
Requirements
- 10+ years of progressive experience in data center operations, with 5+ years in a senior leadership role.
- Deep knowledge of cloud platforms (AWS, Azure) and hybrid infrastructure architectures.
- Proven track record in reliability engineering, capacity planning, and incident response.
- Strong financial acumen: budgeting, cost optimization, and ROI analysis.
- Excellent communication and stakeholder management skills, with a client‑centric mindset.