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Job Description
Role Summary:
We are seeking a Senior Director to lead our cloud platform and reliability engineering strategy and execution. This role is accountable for building and operating a secure, scalable, and highly reliable cloud environment that enables engineering teams to deliver products faster and more safely.
This is a senior leadership position requiring deep cloud expertise, strong operational discipline, and the ability to influence across technology, security, and business teams.
Key Responsibilities:
- Define and lead the cloud platform strategy, including infrastructure, reliability, scalability, and cost optimization.
- Drive run cost optimization strategy across infrastructure, platforms, and shared services, ensuring cost efficiency without compromising reliability, security, or release velocity.
- Demonstrated experience operating and evolving large‑scale cloud environments, with measurable scope such.
- Proven ownership of 24x7 production operations with strict SLOs/SLAs, including availability, latency, error rates, and recovery objectives (RTO/RPO).
- Capacity planning and performance management
- Incident response for high‑severity, customer‑impacting events
- Change management and release safety at scale
- Vendor and third‑party service dependencies
- Build, lead, and mentor high‑performing engineering teams across platform engineering, cloud operations, and site reliability.
- Drive an automation‑first operating model, reducing manual work through Infrastructure as Code, CI/CD enablement, and standardized self‑service platforms.
- Own service reliability and operational excellence, including incident management, root cause analysis, and long‑term remediation.
- Partner with engineering, product, and security leaders to align platform capabilities with business priorities.
- Establish and enforce secure‑by‑design practices for infrastructure, applications, and data.
- Implement strong observability standards (monitoring, logging, metrics, alerting) to improve service health and decision‑making.
- Define and validate resilience and disaster recovery strategies, including failure testing and recovery readiness.
- Provide clear executive‑level reporting on platform health, risks, and roadmap progress.
- Manage third‑party vendors and cloud service partners as needed.
- Ensure effective 24x7 operational coverage, while continuously reducing operational burden through engineering improvements.