remote
Senior Digital Product Analyst - Member Experience - Progyny
Software Engineer
Lead data-driven optimization of member digital experiences, driving engagement, adoption, and satisfaction across portal, website, and mobile app using advanced analytics and cross-functional collaboration.
About the role
Key Responsibilities
- Own end-to-end digital analytics for member portal, website, and mobile app, delivering actionable insights to Product, UX, and Engineering.
- Design, implement, and maintain dashboards and reports in Tableau and other BI tools, ensuring data accuracy and accessibility.
- Conduct A/B and multivariate experiments, analyze results, and recommend optimizations to improve engagement, conversion, and retention.
- Collaborate with cross‑functional teams to define key metrics, set goals, and track performance against business objectives.
- Translate complex data findings into clear, concise recommendations for stakeholders and influence product roadmap decisions.
Requirements
- 5+ years of experience in digital product analytics or a related field.
- Proficiency in SQL, data modeling, and statistical analysis.
- Hands‑on experience with Google Analytics, Adobe Analytics, and Tableau.
- Strong understanding of UX research methods and user journey mapping.
- Excellent communication skills and ability to present insights to non‑technical audiences.
Skills
data analysissqltableauux research