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Senior DevOps Engineer - Five9
Devops Engineer
Senior DevOps Engineer driving cloud-native delivery for a leading contact‑center platform, leveraging Kubernetes, Docker, AWS, Terraform and CI/CD pipelines to scale and secure production services.
About the role
Key Responsibilities
- Design, implement and maintain scalable, highly available Kubernetes clusters for multi‑tenant SaaS workloads.
- Build and optimize CI/CD pipelines using Git, Jenkins/ArgoCD, and Terraform to automate application delivery and infrastructure provisioning.
- Collaborate with product and security teams to enforce best practices for container security, secrets management, and compliance.
- Monitor system health with Prometheus, Grafana, and ELK stack; troubleshoot performance bottlenecks and implement capacity planning.
- Lead incident response, root‑cause analysis, and post‑mortem documentation to continuously improve reliability.
Requirements
- 5+ years of DevOps experience in a cloud‑first environment, with hands‑on expertise in Kubernetes and Docker.
- Proficient in AWS services (EKS, EC2, S3, IAM) and IaC tools such as Terraform or CloudFormation.
- Strong scripting skills in Python or Bash, and experience with Git workflow automation.
- Deep understanding of CI/CD concepts, pipeline tooling, and automated testing strategies.
- Excellent communication, problem‑solving, and collaboration skills in a fast‑paced, cross‑functional team.
Skills
kubernetesdockerawsterraformcicdpython