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Senior Database Analysis Manager - Iberdrola Group
Software Engineer
Senior Database & Analysis Manager driving AI‑enabled call centre analytics, building robust data pipelines, and delivering actionable insights using SQL, Python, and AWS services.
About the role
Key Responsibilities
- Design, develop, and maintain scalable SQL databases and ETL pipelines to support AI‑driven call centre analytics.
- Collaborate with data scientists to implement machine learning models that enhance customer engagement and sales performance.
- Analyze large datasets to uncover trends, generate reports, and provide strategic recommendations to senior stakeholders.
- Ensure data quality, integrity, and compliance with internal governance and regulatory standards.
- Lead cross‑functional initiatives, mentoring junior analysts and coordinating with IT, sales, and marketing teams.
Requirements
- 5+ years of experience in database administration, data analysis, or related roles.
- Experience in a call centre or sales environment is highly desirable.
Skills
sqlpythondata analysismachine learningaws