Senior Data Solutions & Reporting Analyst - Co Operators

Company: CGIC Department: Retail Sales Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Associate Data & Reporting Analyst contributes by enhancing and maintaining the ongoing operational and BAU tasks. You design (with support) and autonomously deliver data and reporting solutions that will help drive operational efficiency by ongoing examination of data and reporting workflows. You understand insurance business domain and ensure your own tasks contribute to meeting the business objectives. You communicate findings to colleagues and managers in an effective manner. With guidance from your manager, you communicate findings to a business audience.

How you will create impact:

• Execute regularly scheduled operational and BAU tasks and processes
• Develop and/or update data and reporting process documentation
• Monitor, document and respond to ad-hoc and support requests and ensure the issue and resolution are accurate, complete and to the client’s satisfaction.
• Conduct thorough testing and reconciliation practices on data and metrics
• Support in the development of new data and reporting workflows with guidance from senior peers
• Able to work with stakeholders to gather and document requirements for Data, Dashboard, and reporting needs.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

To join our team:

• You have experience with descriptive analytics tools and languages (MicroStrategy, Power BI, Excel, SQL, SAS, R, etc)
• General knowledge of business operations tools (SalesForce, PolicyCentre, ClaimCentre, BillingCentre) is an asset.
• You have a post-secondary education.
• Strong communication, time management, problem solving and attention to detail skills.
• General P&C knowledge, specifically for home/property insurance is an asset.