Senior Data Platform Operations Engineer - StarRocks

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team:

The BI‑Infrastructure organization owns Agoda’s core data warehouse architecture and operates the platforms that power analytics and BI across the company (e.g., SQL Server DW, SSAS, Vertica, StarRocks, Hadoop, Superset, Metabase, Tableau, Power BI Report Server). Our mission is to maximize system uptime and provide the best possible data and visualization experience to Agoda users.

The BI‑Infra DBA sub‑team focuses on database and BI platform reliability, performance, and cost efficiency — designing and operating scalable OLAP engines, tuning workloads, defining SLIs/SLOs, and partnering with BI and product teams to keep critical analytics systems healthy at scale.

The Opportunity:

We are looking for a Senior/Staff Data Platform Operations Engineer - StarRocks (BI Infra DBA) to lead the technical direction and operations of our analytics database and BI platforms (StarRocks as the primary analytics engine, Vertica, SQL Server DW, visualization backends, and related services). You will:

Own critical database and BI infrastructure — architecture, performance, reliability, and security.

Lead multi‑team initiatives such as expanding StarRocks adoption and leading sql server datawarehouse migration, and major upgrades of visualization/BI tools.

Set engineering and operational standards for how we design, deploy, and monitor our BI data platforms, acting as the technical point of contact.

What You’ll Do:

Design and evolve Agoda’s BI data warehouse architecture across StarRocks and related services

Standardize and improve query engine policies/services including BI Platforms.

Define SLIs/SLOs for key services (StarRocks, Database, and Visualization services) and ensure they are instrumented, monitored, and reviewed regularly.

Lead incident response for BI‑Infra DBA‑owned platforms: diagnose cross‑system issues (Query Engine - Database, VIz tools, Compute, Storage, Network), post‑mortem/root‑cause analysis, and follow‑up improvements.

Partner with BI‑Infra Ops/Dev/Viz and DBDev/DBOps on end‑to‑end reliability — from ingestion pipelines to visualization queries an