Senior Data Analyst, Operations - Fastned

Join Fastned at the forefront of Europe’s electric vehicle and charging infrastructure revolution! As we rapidly expand our charging network across Europe, the opportunity to attract and serve more EV drivers is growing fast. To accelerate this growth, we are looking for a Data Analyst who will build mission critical data infrastructure that our products can rely on to deliver WOW to a growing number of EV drivers! Fastned is a pioneer in a completely new industry so together with the team you will be creating innovative solutions to drive the business forward.

Together with 400+ colleagues from over 45 nationalities, spread across 10 countries, we drive change in the energy transition. What sets us apart is our focus on reliability, sustainability and clean energy. We have been awarded “Best Charging Network” in the UK, France, Switzerland and the Netherlands, further establishing Fastned as a leading player in the field.

Your role

We are looking for a Senior Data Analyst in Amsterdam to deepen our understanding of the dynamics of our business, optimize decision making, help improve our processes, and bring transparency to our business performance. You will support the company in delivering one of our core objectives: improving our customer experience .

In this role, you will join our Data & Insights team and be responsible for driving data-driven decision making within our Operations and Energy teams, as well as cross-functionally around Customer Experience .

As we are a small team, this role is an end-to-end Data Analyst role : it’s not only about uncovering insights and communicating them to your stakeholders, but also about building solid data foundations for facilitating analysis & automation in the future , whether it’s for ourselves, for our analysts community or for AI!

It’s therefore important that you enjoy getting your hands dirty ! This means turning any amount and format of data into compelling and actionable insights, as well as thinking about automation and scalability of your assets (dashboards, analysis, data models…) and brainstorming about improvement opportunities with Data Engineers. Our Operations data is particularly complex : we receive plenty of data points from the different assets installed in our stations (chargers, solar panels, cameras, etc) and turning them into actionable metrics requires proper attention to detail and architectural thinking .

What you’ll do

Support business teams in defining their goals in a quantitative manner and in understanding how they are progressing;

Support your stakeholders in evaluating the effect of actions in the past and to set the right priorities for the future;

Drive process changes ensure we collect data in a way that makes it actionable for our business teams;

Present findings to drive decisions;

Building reports, visualizations and dashboards to monitor performance;

<