Senior Cybersecurity Customer Trust & Assurance Engineer

Location: Remote, US only

Employment Type: Contractor

Targeted start date: Immediate

Rate: $70 - $85/hr W2 hourly // $80 - $100/hr C2C. Compensation will be determined based on relevant experience, skills, and overall qualifications. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. About Us

Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are seeking a highly skilled cybersecurity professional to join our client’s Customer Trust and Assurance team within a dynamic and growing cybersecurity program. In this role, you will represent the security of a modern SaaS platform by delivering accurate, engineering‑informed responses to security questionnaires, RFIs, and due‑diligence requests. You will work closely with internal engineers to understand how the platform is architected, validate the security design, and translate complex technical information into clear, customer‑ready explanations. As a security architect, you will develop deep familiarity with the product’s cloud architecture, application security controls, and threat mitigation strategies. You will articulate how the platform is built and secured to both technical and non‑technical audiences, earning trust through clarity, confidence, and technical credibility. Operating at the intersection of product security, cloud security, and customer assurance, you will help transform detailed engineering knowledge into strong customer confidence in the platform's security posture. What You Will Be Doing

• Respond to customer RFIs, security questionnaires, and due‑diligence inquiries related to security, privacy, and compliance.
• Collaborate closely with internal teams to gather, validate, and align accurate technical responses.
• Interpret and translate technical security concepts into clear, customer‑ready explanations.
• Support customer trust initiatives, including audits, certifications, and process improvements.
• Ensure timely, high‑quality delivery of all responses and maintain excellent communication throughout the customer lifecycle.
• Develop a deep understanding of the platform’s architecture, including cloud infrastructure, application components, identity flows, and data protection mechanisms.
• Articulate security design decisions, architectural patterns, and threat mitigation strategies in a