Senior CSOC Analyst Japanese & English speaking

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Senior SOC Analyst - (Japanese & English speaking)

Leveraging our growing security product suite, SOC Analyst role contributes real world security insights to Fastly and our customers as we address Internet-scale threats.  Cloud security solutions enable our customers to benefit from extra visibility across the world and expertise from a central team.

The Fastly Customer Security Operations Center team at Fastly focuses on operational support of Fastly’s security products and services. The SOC Analyst role within this team focuses on delivering outstanding security services to our customers, specifically as it pertains to integrating and supporting agent software installed on customer systems.  The team works with the security, operations and customer organizations internally  to deliver support solutions for security threats faced on the Internet today.

As a 24 x 7 team, SOC analysts are expected to work either Tuesday through Saturday, Sunday through Thursday, or Monday through Friday shifts.

What You'll Do

This role within the Fastly Customer Security Operations Center (CSOC) will be responsible for monitoring and analyzing customer activity, with added emphasis on security functions, like identifying account-takeover or Bot Attacks and WAF administration. Much of the focus will be on security and attacks  around the application layer working with different web technologies. You will have the opportunity to work on some of the world’s most scalable distributed systems that handle around 10 million requests per second, as well as the world-class engineers who developed these systems.

In this position, security engineers will be responsible for the following duties:

Be an expert in ensuring security for customers, providing an outstanding response to security issues.

Provide deep application-security experience on escalated cases from customers & automated systems.

Carry out continuous-improvement work & research to drive our customer security products & operations to be the best they can be.

Contribute to the processes and policies that scale our organization as we grow

Create & review reporting to customers on security services

Create & manage security content for customer environments

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