Senior Cloud Engineer - Database - AHEAD

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD , we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD .

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD .

We are seeking an experienced Senior Cloud Engineer with strong Database Administration and Cloud Database Operations expertise, specifically in MySQL and PostgreSQL environments. The role focuses on managing, optimizing, securing, automating, and supporting cloud-native database platforms across AWS, Azure, and GCP environments. The ideal candidate should possess strong operational experience in cloud-managed database services, database performance tuning, backup and recovery, high availability, monitoring, automation, incident management, and customer-facing managed services operations. This role requires deep technical expertise in cloud database ecosystems, strong troubleshooting capability, and the ability to independently manage complex production database environments.

Duties/Responsibilities

• Lead the day-2 management, support, and continuous improvement of contracted and onboard cloud-managed database platforms across customer environments.
• Own complex database incidents, escalations, and problem investigations involving availability, performance, replication, connectivity, failed jobs, schema issues, storage growth, backup failures, restore events, and recovery scenarios.
• Administer and optimize contracted cloud-managed database services across AWS, Azure, and GCP, including approved relational, NoSQL, in-memory, and our supported analytics platforms.
• Plan and execute approved database operational changes and lifecycle activities including scaling where supported, parameter changes, maintenance coordination, backup validation, restore testing, failover readiness validation, and platform hygiene in compliance with client change control procedures.
• Perform database performance management activities including query analysis, slow-query identification, missing/duplicate/unused index analysis, execution plan review, regression detection, wait-state and lock contention analysis, parameter tuning within approved change windows, and performance baseline and trend tracking.
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