Senior Business Systems Analyst - Partner & Channels

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

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The role of Senior Business Systems Analyst is responsible for the investigation, analysis and conversion of internal customer needs into effective and sustainable technical solutions. This role will support the Global Channel and Partner Marketing organizations to deliver programs and solutions to enable Extreme Partners. The ideal candidate will have a demonstrated capability in collaborating with stakeholders at all levels to deliver results. Being well-versed in requirements definition and management, as well as excellent written and verbal communication is key.

Job Responsibilities

• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
• Lead the IT delivery of key programs or initiatives for the Global Channel or Partner Marketing organizations, collaborating with cross-functional teams to provide the best technical solutions to support internal user and external partner experiences.
• Understand the needs of our Partner organization to develop program scope, cost and timelines while meeting the business goals and on-going business value realization.
• Partner with the IT technical resources, manage the technical design diligence process for large programs, track technical dependencies, schedule reviews and pre-reviews, and engage with the right stakeholders across various organizations
• Easily fulfill various project roles leveraging technical proficiencies and domain expertise to understand the business objectives and discuss complex technical requirements, prioritization, trade-offs to meet business needs against the company roadmap.
• Gather business requirements from business stakeholders, convert to functional IT system requirements and/or user stories, collaborate and align with fellow IT Business Systems Analysts, and guide development teams through the development process
• Execute test scenarios for system and integration testing, and support the Global Process Owners within the business on robust user acceptance testing
• Manage the assigned portfolio of work with the Partner team where technical requirements and work is required of IT including mig