You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Drives the collaboration with business and IT stakeholders to translate complex business requirements into comprehensive functional and non-functional technical specifications, ensuring alignment with strategic goals and solution design.
- Develops and/or reviews departmental business system requirements and business systems design documents, customer acceptance test plans, and post-implementation plans. May include review and audit of deliverables produced by other team members.
- Designs, implements, and ensures that database systems achieve 100% uptime with 24/7/365 operational availability
- Develops proposed systems which meet the required database and interface specifications, based upon identified business needs
- Optimizes database administration tasks including configuration management, backup/recovery, performance tuning, monitoring, and space management
- Troubleshoots and resolves critical problems across various tiers in the database systems
- Researches and provides both business and technical solutions based on business needs and specifications and deploys them into the production infrastructure following change management procedures
- Monitors, tests, analyzes and evaluates the existing infrastructure environment and optimize it based on resiliency, technological advancements, and cost
- Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business
- Acts as a lead over a team of business systems analysts, as necessary, managing analytical resources, scheduling project work, assigning projects and tasks to team members, and reporting overall team status and accomplishments to management.
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; provide help desk support; train users
- Prepares technical reports by collecting, analyzing, and summarizing information and trends
- Involved in clarifying requirements and implementing solutions that meet the business needs
- Documents business requirements and potential solutions for system functionality and reporting needs
- Produces documentation on operational run books, business and technical solutions, and overall technology concepts
- Complies with all policies and standards
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 – 6 years of related experience. Or equivalent experience acquired through accomplishment