Senior Business Solution Architect - Clio

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We’re looking for someone who combines a deep understanding of their domain with a passion for solving problems, creating value, and pushing beyond what’s expected. What your team does: Clio Operate, formerly ShareDo, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department’s unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market-leading client experience. What you’ll work on:

Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discovery

Configuring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiency

Leading delivery across the implementation lifecycle, ensuring timelines and estimates are met

Owning and evolving a specific solution area, defining best practices and driving innovation

Enhancing accelerators (system modules) based on feedback, trends, and implementation insights

Advising on enterprise architecture, integrations, and data models to support scalable solutions

Recommending integration and data strategies aligned with system maintainability and growth

Influencing product direction by feeding client insights into the roadmap

Supporting adoption through mentoring, training, and proactive engagement

Contributing to pre-sales through demos and prototypes that showcase ShareDo’s capabilities

Travel to client sites and cross functional meetings (~20%)

What you bring:

Deep subject matter expertise in a commercial domain (e.g., legal process, insurance, corporate law), with a clear vision of best practices and a drive for continuous improvement

Experience in Legal Financial software such as Aderant, 3E, Bill Blast etc

A hands-on, delivery-focused mindset, with the ability to dive into configuration details and take ownership of end-to-end solution delivery

Strong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery priorities

Technical fluency in low-code environments, with a solid understanding of system architecture and integrations, even if you're not a developer

A client-focused approach to change management, with a passion for driving real-world outcomes through training, mentoring, and sustained engagement

What you will find here:<