remote
Senior Backend Engineer- AI Agents Remote - Level AI
Backend Engineer
Senior Backend Engineer focused on building scalable AI‑driven services for contact center automation, leveraging Python, Node.js, AWS, and LLM integration to deliver high‑performance, containerized backend solutions.
About the role
Key Responsibilities
- Design, develop, and maintain high‑throughput backend services that integrate Large Language Models for real‑time customer interaction analysis.
- Build and expose RESTful APIs using Python and Node.js, ensuring robust authentication, rate limiting, and monitoring.
- Containerize services with Docker, orchestrate deployments on Kubernetes, and manage CI/CD pipelines on AWS.
- Collaborate with data scientists to optimize model inference pipelines and reduce latency.
- Implement observability, logging, and alerting to guarantee 99.9% uptime and rapid incident response.
Requirements
- 5+ years of backend engineering experience with Python and Node.js.
- Deep knowledge of AWS services (ECS/EKS, Lambda, S3, RDS) and experience deploying containerized workloads.
- Hands‑on experience with LLM inference, prompt engineering, and model fine‑tuning.
- Proficiency in designing scalable REST APIs, message queues, and caching strategies.
- Strong problem‑solving skills, excellent communication, and a passion for building AI‑powered customer experience solutions.
Skills
pythonnodejsawsdockerkubernetes