Senior AJO Developer - humana

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Humana’s Corporate Marketing organization is looking for a Senior Product Owner to join the Marketing Regulatory and Operational Communications (MROC) team. If you are ready to join the team of professionals responsible for Humana’s success in delivering messaging to members through print, email, SMS/Text, VAT, etc., then this just may be the role for you!

As part of the Senior Product Owner team, the candidate will be a relationship builder, serving as a liaison between Marketing and MROC.

Key Role Functions

Partners with business strategy team and consults on marketing and communication delivery strategy. Communicates vision and goals to the internal teams so they can create actionable stories

Look for enhancements to the messaging to achieve the strategy/goal

Identify campaign opportunities to simplify, automate and consolidate across LOB

Manage and prioritize incoming requests, backlog and change requests

Collaborates with other Agile teams, as needed, for dependencies, alignment, and prioritization

Works with project management team and communication owners to close the loop upon closure of the campaign/communication

General understanding of all LOB’s and their annual strategy to look for synchronization and eliminate duplicate efforts. Create a consistent consumer experience across all LOB’s

Work to build out annual and quarterly roadmaps in partnership with business strategy and develop incremental planning meetings

Provide consultation around channels and audience targeting and will reroute when appropriate ( i.e – letter builds, translations, provider communications, VAT, SMS, etc.)

Develop and communicate the sprint goals, and make sure the acceptance criteria is met

To be successful in this role, you will be a s elf-starter with strong organizational skills, thorough and demonstrates initiative and follow-through. Additionally, you will possess a h ighly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs as well as high attention to detail with excellent verbal, written and presentation skills.

Use your skills to make an impact

Required Qualifications

Bachelor’s degree or equivalent work experience

3+ years of communications, marketing, product owner (indirectly or directly) or related experience

Adobe Journey Optimizer or Adobe Campaign Classic experience

Requirements documentation/story creation experience

Experience running multiple campaigns simultaneously

Self-starter with strong organizational skills, who is thorough and demonstrates initiative and follow-through

Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs