Senior AI Specialist - DocuSign

What You'll Do

The Senior AI Specialist - Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI technologies. In this role, you will collaborate with partners, internal teams, and customers to design, implement, and scale AI-driven solutions that elevate partner success and fuel innovation across the value chain.

By combining deep AI expertise with strong understanding of partner business models, you will bridge the gap between cutting-edge technology and real-world partner impact. You will help partners harness AI to automate processes, enhance experiences, and unlock new revenue opportunities.

This position is an individual contributor role reporting to the Director, Partner Experience & Readiness.

Responsibility

Serve as the AI subject matter expert for the Partner Digital Transformation & Success team, Partner Programs and the broader partner ecosystem

Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios

Design and deliver AI solution strategies aligned to partner and customer transformation journeys

Collaborate with partners to develop AI-enabled use cases, prototypes, and proof-of-concepts that demonstrate value

Influence AI solution roadmaps by analyzing partner needs, competitive signals, and market trends

Drive adoption of AI-powered tools, platforms, and experiences across the partner ecosystem

Establish repeatable methodologies, frameworks, and best practices that accelerate AI-driven partner transformation

Support field, product, and engineering teams to ensure seamless execution of AI initiatives globally and regionally

Track performance metrics to assess the business impact of AI programs on partner success, transformation outcomes, and value realization

Provide insight-based recommendations to optimize partner engagement and expand AI usage across the ecosystem

Job Designation

Hybrid:

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

8+ years of relevant experience

Experience with Agentic AI development, machine learning, data science, or related domains, with a proven track record of delivering business-impacting AI solutions

Experience across AI/ML frameworks (e.g., TensorFlow, PyTorch, Azure AI, Google Cloud AI) and Agentic AI platforms (e.g. Google Cloud Agent Builder, Open AI Agentic capabilities, Anthropic Claude, etc.)