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Senior AI Engineer - Agentic Workflow - Zoom Communications
AI Engineer
Senior AI Engineer responsible for designing and deploying agentic workflows, building LLM‑driven orchestrators, and creating evaluation pipelines to automate complex business processes.
About the role
Key Responsibilities
- Design and implement agent orchestration frameworks that coordinate multiple LLM‑powered agents to execute end‑to‑end business workflows.
- Develop evaluation metrics and automated pipelines for measuring LLM performance, reliability, and alignment with business objectives.
- Build scalable, production‑grade automation pipelines using Python and cloud services (AWS) to integrate agents with existing Zoom services.
- Collaborate with product, infrastructure, and security teams to ensure agents operate securely, efficiently, and with minimal latency.
- Research and prototype emerging AI techniques (prompt engineering, reinforcement learning from human feedback) to continuously improve agent capabilities.
Requirements
- 5+ years of professional experience in AI/ML engineering, with a focus on large language models and agentic systems.
- Strong proficiency in Python and experience with ML frameworks such as PyTorch or TensorFlow.
- Hands‑on experience building orchestration pipelines, workflow automation, and cloud‑native deployments (AWS, Docker, Kubernetes).
- Demonstrated ability to design evaluation metrics, conduct rigorous testing, and iterate on model performance.
- Excellent problem‑solving skills and the ability to translate complex AI concepts into production‑ready solutions.
Skills
pythonmachine learningaws