Senior AI Deployment Architect

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Team:

Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure.

The Role:

As an AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers.

The work you’ll do:

• Pitch the Celonis AI value proposition and vision to customers and align our solutions with their AI strategy
• Prototype, develop, deploy and scale AI solutions tailored to customer needs, including both traditional machine learning and LLM-based solutions
• Identify and package scalable AI use cases across the Celonis platform, driving innovation and expanding our offerings
• Collect and share AI success stories with the whole organization and our customers
• Help define and lead execution on the roadmap for AI Lighthouse customers
• Closely collaborate with Product & Engineering and the Business Apps Teams to inform future product development based on customer feedback
• Train internal teams and help them position and deploy AI solutions
• Design and architecting end-to-end deployments that encompass AI, PI & Automation

The preferred qualifications you need:

• Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally in a customer-facing role with a Consultancy