Track: Individual Contributor (IC) Experience: 7 - 10 years
Department: Product Management
Location: Care Lumen | Remote (US Only) Reports to: Manager or Senior Manager, Product Management
Salary Range: $ 150000 - $181000
Serving as a strategic owner and connector, the Senior Product Manager drives clarity and alignment across teams and partners with leadership to ensure product priorities support organizational goals. This is an individual contributor role with significant cross-functional influence.
Key Responsibilities
- Define and evolve product roadmaps, requirements, and success metrics grounded in user insights, healthcare domain understanding, and data
- Lead discovery and delivery efforts that translate validated user needs into meaningful clinical, operational, and customer outcomes
- Drive the integration of AI/ML capabilities to automate clinical documentation extraction, summarization, and decision support
- Collaborate with data science and engineering teams to develop and refine AI models that assist with medical necessity determinations
- Design intelligent workflows that surface relevant clinical information and reduce manual chart review time
- Evaluate emerging AI technologies and vendors to inform build-vs-buy decisions
- Own product direction and the end-to-end lifecycle for a major product line or module from discovery through delivery and outcome measurement
- Drive cross-functional alignment by clarifying goals, framing trade-offs, and grounding decisions in data across engineering, design, and partner teams
- Measure and optimize product performance by defining KPIs, monitoring results, and iterating based on insights and feedback
- Partner closely with Customer Support, Implementation teams, and Clinical SMEs to support adoption, usability, and customer outcomes
- Identify and advance opportunities for improvement and innovation informed by customer needs, market trends, and evolving healthcare models
- Model strong product practices and elevate execution quality through influence, feedback, and shared standards.
Skills, Knowledge & Expertise
- 7–10 years of product management experience, including ownership of complex product areas in health tech, healthcare IT, or similarly regulated domains
- Demonstrated ability to own and deliver products end-to-end in complex, regulated environments, from discovery through launch and iteration
- Strong understanding of healthcare ecosystems, including clinical workflows, customer segments, and regulatory context
- Proven experience applying hypothesis-driven discovery and outcome-oriented development to drive meaningful product decisions
- Deep familiarity with healthcare security, privacy, and compliance standards, and experience embedding these considerations throughout the product lifecycle