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Senior Administrator - Jenkins & PowerShell - HCLTech
Software Engineer
Senior Administrator responsible for advanced technical support of automation tools, leveraging Jenkins and PowerShell to build CI/CD pipelines, troubleshoot incidents, and drive root‑cause solutions that improve operational efficiency and customer satisfaction.
About the role
Key Responsibilities
- Design, implement, and maintain Jenkins pipelines and PowerShell scripts to automate build, test, and deployment processes.
- Provide tier‑2/3 technical support for automation tools, diagnosing and resolving complex incidents.
- Conduct thorough root cause analysis on escalated issues and develop preventive measures.
- Collaborate with development and operations teams to ensure CI/CD best practices and compliance with quality standards.
- Monitor tool performance, generate metrics, and recommend enhancements to improve reliability and efficiency.
Requirements
- 5+ years of experience administering Jenkins and scripting with PowerShell in enterprise environments.
- Strong understanding of CI/CD concepts, version control (Git), and automation frameworks.
- Proven ability to troubleshoot complex incidents, perform root cause analysis, and implement corrective actions.
- Excellent problem‑solving skills, with a focus on process improvement and operational excellence.
- Effective communication skills to interact with cross‑functional teams and stakeholders.