remote
Senior Account Manager - Web - 829studios
Software Engineer
Senior Account Manager leading complex web projects across WordPress, Drupal, and Shopify, driving client strategy, scope, budget, and risk management while delivering high‑impact website initiatives.
About the role
Key Responsibilities
- Own end‑to‑end client relationships for large‑scale website builds and ongoing support on WordPress, Drupal, and Shopify platforms.
- Guide senior stakeholders through scope, budget, timeline, and technical trade‑offs, ensuring clear decision‑making.
- Proactively identify and mitigate project risks, keeping clients informed and confident throughout project and retainer engagements.
- Serve as a trusted advisor, translating complex technical concepts into actionable business insights.
- Collaborate cross‑functionally with design, development, and operations teams to deliver on client expectations.
Requirements
- 5+ years of experience managing web projects on WordPress, Drupal, and Shopify.
- Strong project management skills with proven ability to balance scope, budget, and schedule.
- Excellent executive communication and stakeholder management abilities.
- Strategic thinker who thrives in ambiguous, fast‑moving environments.
- Experience with risk assessment and mitigation in web development projects.