remote
Security Services Engineer L1 - NTT DATA
Software Engineer
Entry‑level Security Services Engineer delivering remote technical support, incident resolution, and proactive service restoration across Windows and Linux environments, ensuring client security and uptime.
About the role
Key Responsibilities
- Provide remote technical support to clients, diagnosing and resolving security incidents and technical problems.
- Perform pre‑emptive service monitoring and incident response to restore service continuity.
- Collaborate with cross‑functional teams to implement security best practices and configuration changes.
- Document incident details, root causes, and resolution steps in ticketing systems.
- Assist in the deployment and maintenance of security tools across Windows and Linux platforms.
Requirements
- Strong foundational knowledge of Windows and Linux operating systems.
- Basic understanding of network security concepts and tools.
- Excellent troubleshooting and analytical skills.
- Effective communication skills for remote client interactions.
- Willingness to learn and adapt in a fast‑paced security environment.
Skills
linuxnetwork security