remote
Security Service Engineer - SECOM
Software Engineer
Security Service Engineer responsible for installing, maintaining, and troubleshooting intruder alarms, IP CCTV, access control, and VMS platforms, ensuring compliance and high quality service for clients.
About the role
Key Responsibilities
- Install and configure intruder alarm, IP CCTV, access control, and VMS systems to design specifications.
- Conduct planned maintenance and emergency callouts, diagnosing and resolving faults efficiently.
- Ensure all installations meet client briefs, industry standards, and regulatory compliance.
- Document work, update system logs, and provide detailed reports to stakeholders.
- Collaborate with cross‑functional teams to optimize system performance and client satisfaction.
Requirements
- Proven experience with security system installation and maintenance.
- Strong troubleshooting and fault‑finding skills.
- Excellent communication and customer service abilities.
- Ability to work independently and manage multiple service calls.
Skills
software developmentsystem designproblem solving