Alight Solutions is seeking a Search and NLP Engineer to support its Generative AI roadmap. This role involves designing and implementing AI capabilities using LLMs and transformer-based architectures, optimizing search performance, and providing guidance on conversational AI strategy.
About the role
About the Company
At Alight, we believe a company’s success starts with its people. Our core values are to Champion People, Grow with Purpose, and Be Alight. We help clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management, and navigation. We offer a comprehensive total rewards package, continuing education and training, and tremendous potential within a growing global organization.
About the Role
As an NLP Engineer, you will support Alight’s Generative AI roadmap by designing capabilities and solutions using LLMs and transformer-based architectures.
Responsibilities
Evaluate base search appliance configurations and assess their impact on search results.
Review and test the latest Large Language Models and develop capabilities using LLM endpoints.
Design and implement new capabilities and configurations in the OpenSearch environment.
Identify opportunities to improve search and retrieval performance based on client needs.
Provide guidance on conversational AI and related strategy.
Communicate with stakeholders to understand requirements and provide updates.
Submit and track Maestro or JIRA requests.
Requirements
2–5 years of experience in AI technology roles focused on natural language models.
Working knowledge of process mapping and process design.
Experience with Scaled Agile (SAFe).
Strong problem‑solving skills with the ability to align business objectives with data insights.
Completion of a program of study typically requiring four years of post‑secondary education or equivalent.