SAP ChaRM Specialist - Madiff

This is a remote position.

• Operate and govern ChaRM processes: ticket lifecycle, transport orchestration, approvals, emergency fixes and release management.
• Configure and operate Change Request Management workflows (including CTS+, transport routes and landscape handling).
• Manage and run Test Workbench: design test plans, create and maintain test cases, execute test runs, manage test cycles and report results.
• Maintain and author solution documentation: technical and functional documentation in Solution Documentation, building and updating requirements-to-implementation traceability.
• Coordinate with development, basis, DBA and infrastructure teams to ensure transports are applied safely and rollbacks are planned.
• Support release and cutover activities, drive quality gates and readiness checks.
• Implement and improve ALM processes and automation where possible (integration with CI/CD, automated test triggers, test data management).
• Produce test and release artefacts for audits and compliance (SOX, regulatory as required).
• Troubleshoot ChaRM/Test Workbench issues, drive root-cause analysis and preventative measures.
• Train and coach application teams and support staff on ChaRM and Test Workbench best practices.

Requirements

• Minimum 4–6 years hands-on experience with SAP Solution Manager (7.1 / 7.2) in production environments.
• Proven deep experience operating ChaRM / Change Request Management and transport management (CTS/CTS+).
• Strong knowledge of Test Workbench: test plan creation, test case management, test execution and results reporting.
• Practical experience with Solution Documentation: creating process maps, building requirement links and maintaining implementation documentation.
• Good understanding of SAP landscape topologies and transport routes across DEV / QA / PROD.
• Experience supporting SAP releases and cutovers; familiarity with emergency transport handling.
• Basic knowledge of ABAP or ability to read transport logs and coordinate with developers.
• Experience with integration between Solution Manager and ALM/CI tools (Jira, Git, Jenkins) is a plus.
• Familiar with audit/compliance needs: ability to prepare artefacts and evidence for audits.
• Solid problem-solving skills and demonstrable track record of reducing rework and failed transports.
• Clear, structured communicator able to work with technical teams and business stakeholders. Strong organisational skills and attention to detail; disciplined about runbooks and documentation.
• Proactive, takes ownership of incidents and release issues.
• Comfortable working in 24/7-support environments and participating in on-call rotations if required.
• English fluency; local language as required by the assignment.
• Experience with Focused Build / Focused Run.