Software Engineer
Develop and extend the 8x8 CX platform using Salesforce, writing Apex and Lightning components, querying data with SOQL, and integrating with external services via REST APIs to deliver seamless customer experience solutions.
8x8 , Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 ® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www. 8x8 .comfollow our pages on LinkedIn , Twitter , Facebook and Instagram .
We are seeking a skilled Salesforce Developer with expertise in Vlocity (Salesforce Industries) and Salesforce Core to design, develop, and optimize scalable solutions tailored to business needs. The ideal candidate will have hands-on experience with OmniStudio tools, core Salesforce development capabilities, and deep knowledge of Salesforce architecture and best practices. This role involves collaboration with cross-functional teams to deliver high-quality, industry-specific, and core Salesforce solutions.
Key Responsibilities:
Solution Development:
Design and implement both Salesforce Core and Vlocity (Salesforce Industries) solutions, including custom applications , OmniScripts , DataRaptors , Integration Procedures , and FlexCards .
Develop and customize Salesforce solutions using Apex , Lightning Web Components (LWC) , Visualforce , and Salesforce declarative tools.
Configure and optimize Vlocity CPQ , product catalog , and order management for industry-specific solutions.
Customization and Configuration:
Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation.
Leverage Salesforce declarative tools to create efficient, scalable solutions that align with business needs.
Customize and integrate Vlocity features to support industry-specific workflows, including quoting, pricing, and order orchestration.
System Integration:
Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs , middleware, and Vlocity DataRaptors.
Ensure seamless data flow across integrated systems, maintaining data accuracy and performance.
Collaborate with IT teams to troubleshoot and resolve integration challenges.
Performance Optimization:
Optimize Salesforce Core an
Posted June 22, 2026