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Salesforce Field Services Developer - Tata Consultancy Services (TCS)
Software Engineer
Develop and configure end‑to‑end Salesforce Field Service solutions, including work plans, data capture forms, and migration strategies, while collaborating with analysts and business stakeholders to optimize mobile workforce operations.
About the role
Key Responsibilities
- Design, configure, and customize Salesforce Field Service (SFS) components such as work plans, data capture forms, and mobile workflows.
- Conduct discovery workshops, current‑state assessments, and gap analyses to define solution architecture.
- Develop migration strategies and execute data migration plans from legacy systems to Salesforce.
- Collaborate closely with Business Analysts and business users to translate requirements into functional solutions.
- Provide ongoing support and enhancements for mobile workforce operations, ensuring high availability and performance.
Requirements
- Strong hands‑on experience with Salesforce Field Service and platform configuration.
- Proven ability to design end‑to‑end forms solutions and implement data capture strategies.
- Experience in conducting discovery, gap analysis, and solution design activities.
- Solid background in migration planning and execution within Salesforce environments.
- Excellent stakeholder engagement and communication skills, especially with Business Analysts and end users.