remote
Salesforce Business Analyst - Capgemini
Data Analyst
Senior Salesforce Business Analyst driving complex banking projects, shaping change programs, and delivering solutions through Agile practices and deep domain expertise.
About the role
Key Responsibilities
- Lead the planning, execution, and delivery of Salesforce initiatives within the banking sector.
- Collaborate with stakeholders to elicit, document, and validate business requirements.
- Design and model business processes, ensuring alignment with Salesforce best practices.
- Facilitate Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
- Act as a bridge between technical teams and business users, ensuring clear communication and successful implementation.
Requirements
- Proven experience as a Salesforce Business Analyst in a banking or financial services environment.
- Strong knowledge of Salesforce platform features, data modeling, and integration patterns.
- Excellent analytical, problem‑solving, and documentation skills.
- Experience with Agile frameworks (Scrum/Kanban) and related tools.
- Effective communication and stakeholder management abilities.