Scope
- Develop and deliver training for CE &FO configured environment
- Provides Microsoft Dynamics CE F&O application and product training to both technical and non-technical users
- Creating content in various formats that serves users with the information that they need to support training and change management
- Design content to follow standards for inclusive, plain language user-centred design
- Develops, designs and delivers training material to both technical and non-technical users
Assignment Deliverables
- Training Needs Assessment, Analysis and Planning
- Training Design, Development and Delivery
- Designing viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
- Deliver system (e.g., feature) demos to business users
- Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.
A Note on the VOR Master Service Agreement:
The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.
The start date is subject to change based on security clearances and contract signing timelines.
Mandatory Requirements
- The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
- eLearning authoring (instructional design and development)
Desired Skills and Experience
- Demonstrated experience with using Microsoft Dynamics CE and F&O platforms in business settings
- Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
- Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
- Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
- Ability and experience in interpreting data and technical documentation for the design and development of training material
- Ability to develop role-based training for a various business users within an organization
- Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
- Familiar with AODA requirement