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RQ00704 - Int. Software Developer - Source Code
Software Engineer
Intensive 6‑month contract for an experienced ServiceNow developer focused on ITSM and request management, requiring dual CSA and CAD certifications and strong public‑sector knowledge.
About the role
Key Responsibilities
- Design, develop, and maintain ServiceNow ITSM applications, ensuring optimal request management workflows.
- Implement custom UI components, business rules, and integrations with external systems.
- Collaborate with business analysts to translate functional requirements into technical solutions.
- Perform unit testing, debugging, and documentation of all development work.
- Provide ongoing support and troubleshooting for production incidents.
Requirements
- 5+ years of hands‑on experience with ServiceNow ITSM and request management modules.
- Must hold both ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications.
- Proven ability to deliver solutions in a public‑sector environment.
- Strong analytical, problem‑solving, and communication skills.
- Experience with ServiceNow integration patterns and scripting (JavaScript, Glide APIs).