Revenue Business Solutions Analyst - Mercy

Find your calling at Mercy !

Position Details:

Position Description: Revenue Business Solutions Analyst - Epic

Location: Remote Type: Full-Time

Epic Grand Central & Prelude

*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

What you'll do:

Critical Thinking/Problem Resolution:

• Identify and evaluate many possible causes for a problem; proactively identify the root causes of problems; uses logical, systematic approaches to solve problems.

Business Acumen:

• Has a thorough understanding of revenue cycle management and system impacts on key performance indicators.
• Dedicated to continuous improvement.

Interpersonal Interactions:

• Basic presentation skills.
• Informing, provides feedback.
• Ability to conduct effective meetings.
• Escalates system functionality concerns related to requests.

Project Management:

• Works with project manager to define tasks & create teamwork plans.
• Identifies issues affecting work progress and recommend solutions.

Resource Estimation:

• Work with team to provide estimates for assigned project tasks.

Customer Relationship Management:

• Accountable for addressing customer needs through individual action or with a warm handoff.
• Interacts independently with customer subject matter experts.
• Knowledge of SLAs and internal processes.

Qualifications:

Education: Bachelor's degree in related field, specialized training, or equivalent work experience.

Experience: 1-2 years of relevant technical or business work experience.

Strong preference for candidates with EPIC Grand Central and Prelude Certification

Real-Time Eligibility (RTE) certification is preferred

What Makes You a Good Match for Mercy ?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy ?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off,