onsite
Repair Quality Data Analyst - 2020 Companies
Data Analyst
Data Analyst focused on Samsung Repair Quality, driving nationwide trend analysis, data integrity, and actionable insights using SQL, Python, and Tableau to support service improvement initiatives.
About the role
Key Responsibilities
- Collect, cleanse, and maintain large datasets from Samsung repair operations across the U.S.
- Develop and automate SQL queries and Python scripts to extract, transform, and load data for reporting.
- Create interactive Tableau dashboards that visualize key performance indicators and trend analyses for leadership review.
- Identify data quality issues, root causes, and collaborate with cross‑functional teams to implement corrective actions.
- Prepare detailed analytical reports and presentations that recommend process improvements and track impact over time.
Requirements
- 3+ years of data analysis experience in a manufacturing or service environment.
- Experience with data quality frameworks and root‑cause analysis is highly desirable.