Remote L2 L3 Production Support engineer Guadalajara, JAL, MX

Req ID: 373767

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Remote L2/L3 Production Support engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Remote L2/L3 Production Support engineer

NTT Data Services is looking for a person with strong technical skills, who can work well with groups on a global level, and a consultative approach to work with us in this remote position.

Location: Remote

Required skills:

· 6 to 9 years of work experience on SDLC/Devops, LINUX system platforms.

· Good Linux Scripting/Development skills - JAVA, Python (any).

· Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.

· Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.

· Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.

· Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)

Preferred Qualifications (Nice to have)

· Having worked in environment supporting 10000+ servers a plus.

· Multiple Application Support Experience a plus.

· ITIL and ITSM experience a plus.

· Global clients facing Support team experience a plus.

· Prior experience with Financial Institution a plus.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT D