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Quality Assurance QA Manager - Facilities Services - abfacilityservice
Engineering Manager
Lead QA initiatives for facilities services, driving process excellence, compliance, and risk mitigation while managing a high‑performing team and ensuring top‑quality service delivery.
About the role
Key Responsibilities
- Develop and maintain QA frameworks, standards, and procedures for all facilities services operations.
- Lead cross‑functional teams to execute audits, inspections, and corrective actions, ensuring compliance with industry regulations and internal policies.
- Analyze performance data, identify improvement opportunities, and implement process enhancements to increase efficiency and service quality.
- Oversee risk assessment activities, develop mitigation plans, and monitor their effectiveness across the organization.
- Provide coaching, training, and performance feedback to QA staff, fostering a culture of continuous improvement.
Requirements
- 5+ years of QA or quality management experience in facilities or related services.
- Strong knowledge of QA methodologies, regulatory standards, and risk management practices.
- Proven leadership skills with experience managing and developing high‑performing teams.
- Excellent analytical, communication, and problem‑solving abilities.
- Proficiency in QA tools and data analysis software.
Skills
process improvement