Quality Assurance Manager - Michael Baker International

Quality Assurance Manager

(Remote)

What We’re Looking For:

Michael Baker International is seeking a Quality Assurance Manager (QAM) to join our busy team. This is a new role dedicated to ensuring a successful start to large complex projects (e.g., Design-Build), with continued support throughout the life of individual projects. The QAM will also support the larger Michael Baker Quality Program implementation, continuous improvement and inspection activities as instructed by the Quality Director. This position maintains a relentless focus on quality and continuous improvement with the vision of consistently exceeding customer expectations, while meeting contractual, statutory, and regulatory standards and requirements.

What You’ll Do:

For each assigned project, you will be responsible for development of the Project Quality Plan, establishment of project quality governance, and independent verification of quality processes throughout design and construction. You will also support recruiting and interviewing the Project Quality Manager (PQM), and after plan development, the role transitions quality execution responsibility to the Project Quality Manager while maintaining oversight and assurance of compliance with contract, organizational, and any ISO-aligned quality requirements. This position primarily supports Design-Build projects where Michael Baker has Designer of Record Responsibilities.

• Ensure project quality processes are fully defined, documented and communicated; create new and update existing processes according to Michael Baker and client standards and requirements
• Develop project specific quality plans and facilitate training to project teams before work begins on each project
• Develop plan to transition responsibilities for overall quality after plans are complete and supporting project quality assurance activities
• Oversee development and implementation of an organizational and responsibility matrix for the Quality team
• Monitor, measure and report on all project specific quality management activities including project specific quality plan and updates, project quality governance, project deliverable/submittal quality management activities, quality training, project audits, process improvement / lessons Learned, support project closeout for quality activities
• Maintain relationships and communication tools as needed with project managers, project design quality managers, quality team including discipline specific checker and review team, engineering managers and key subject matter experts (SMEs), Michael Baker vertical leadership for quality reporting
• Develop and communicate the performance standards and metrics by which the quality will be measured with monthly and quarterly project quality metrics (e.g., NCRs, submittals completed on time, defect rate, quality verifications forms