Job Summary:
Job Description:
What you are responsible for:
Quality Strategy and Execution:
- Design, write, and execute test cases across web and mobile platforms for assigned product lines. • Create and maintain test plans for releases, ensuring coverage is intentional, traceable, and communicated clearly to the team. • Work closely with product owners, developers, and QAs to identify areas of risk and strategically prioritize testing to maximize coverage and impact. • Validate integration quality between Helm CONNECT and third-party systems, including S4 Hana ERP.
Collaboration and Communication:
- Participate in daily stand-ups, design discussions, sprint grooming, and retrospective meetings as an active contributor who shapes conversations around quality. • Collaborate with cross-functional teammates—including support and account managers—to investigate reported issues, respond to questions, and ensure high-priority problems are visible, tracked, and never fall through the cracks. • Document new features clearly, translating technical changes into plain language that helps people understand what’s new and how to use it.
AI-Augmented Quality Assurance:
- Leverage AI tools (e.g., Claude, Copilot) to accelerate test case generation, defect triage, regression analysis, and documentation. • Critically evaluate AI-generated output—catching hallucinations, refining results, and ensuring AI-assisted work meets Helm’s quality standards. • Experiment with emerging AI tools and share learnings with the broader QA team to continuously improve testing efficiency.
Continuous Improvement:
- Advocate for quality as a mindset across the team, not just a final checkpoint. • Identify opportunities to improve testing processes, tooling, and coverage. • Support the growth of test automation practices within the team.
What you bring to the team:
Technical Expertise:
- 3+ years of software testing experience with a strong grasp of QA best practices and methodologies in an agile-scrum environment. • Proven experience in manual, integration, and API testing. • Solid understanding of Git fundamentals—branching strategies, pull requests, code reviews, and navigating a shared repository. • Strong self-management and organizational abilities. • Excellent written and verbal English communication skills.
Communication and Collaboration:
- Strong problem-solving skills and critical thinking—you ask “why” before “how” and are comfortable respectfully pushing back when something doesn’t add up. • Proactive communicator who shares progress, asks questions, and clarifies expectations without needing to be asked. • Effective collaborator across cross-functional teams including developers, PMs, support, and