remote
Programmer Analyst and Desktop Support - DATA DEVICE CORPORATION
Software Engineer
Programmer Analyst and Desktop Support role focused on maintaining Windows desktop environments, scripting automation with PowerShell, and providing technical support for aerospace and defense clients using high‑reliability connectivity solutions.
About the role
Key Responsibilities
- Install, configure, and maintain Windows desktop operating systems and associated applications for end‑users.
- Develop and maintain PowerShell scripts to automate routine tasks and streamline support workflows.
- Diagnose and resolve hardware, software, and network connectivity issues for a high‑volume user base.
- Collaborate with engineering teams to test and deploy new software releases and patches.
- Document support procedures, create knowledge base articles, and provide training to end‑users.
Requirements
- 3+ years of experience in desktop support or system administration in a Windows environment.
- Solid understanding of networking concepts, including TCP/IP, DNS, and VPNs.
- Excellent troubleshooting, communication, and customer‑service skills.
- Ability to work independently and as part of a cross‑functional team in a fast‑paced, mission‑critical environment.
Skills
pythonjavascriptsqlphpawsazurelinuxmysql