Program Manager, Safety & Security - Success Academy Charter Schools

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

About the Role

The Program Manager, Safety & Security, is responsible for planning and executing the programs, technology, and operational capabilities that enable Success Academy's enterprise Safety & Security function. This role transforms operational challenges into scalable solutions that improve emergency preparedness, strengthen Command Center operations, modernize technology, and deliver consistent, high-quality safety services across the organization.

Reporting to the Director of Safety & Security, this role leads and owns Safety & Security programs from design through execution, ensuring they are scalable, measurable, and continuously improving.

Success in this role requires exceptional program leadership, knowledge of modern security operations and technology platforms, and the ability to lead multiple high-impact initiatives in a fast-paced, innovative, and mission-driven environment.

What You’ll Do

Design and lead enterprise programs that strengthen emergency preparedness, security operations, investigations, intelligence, and the 24/7 Success Academy Command Center to ensure lessons learned become lasting improvements that are scalable and replicable across the Success Academy network.

Emergency preparedness responsibilities include planning drills, pressure testing policies and protocols, facilitating tabletop exercises, and conducting after-action reviews.

Continuously improve and innovate the operating procedures and governance processes that guide how Safety & Security services are delivered across the enterprise for our scholars, staff, events, and school and office locations.

Responsibilities include leading cross-functional projects with Technology, Schooling, Legal, Supply Chain, HR, Communications, Operations, and other Network teams to implement new programs, improve workflows, and strengthen Safety & Security programs and protocols.

Support Command Center data integration and analytic reporting to identify security trends, refine operating procedures, review and evaluate service level agreements (SLAs) and key performance indicators (KPIs), and improve quality and efficiency of our safety and security operations.