Program Manager, Hyperscale Cloud & Data Centers - Americas - Convergint Federal Solutions

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Regional Program Manager to join our amazing culture. In this role, you will own the program in supporting CTCs management of projects across the Americas from process, execution, delivery, and reporting perspective. This will support the regional operation teams and local project managers from each build to ensure the installation and commissioning meets the customers’ standards/requirements. As a Hyperscale Program Manager of Global Cloud and Data Centers Vertical Market, you are a part of a dynamic team that allows you to grow as Convergint grows.

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Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Manager.

The Hyperscale Program Manager within Global Cloud and Data Center Vertical Markets provides oversight and responsibility for management of the portfolio of projects executed and managed by Convergint team. They are responsible for implementing and maintaining the account program, standards, procedures, and process for assigned account(s). The GCDC Program Manager acts as the primary point of contact to clients for resolution of project and operational issues, and performs periodic project and program reviews, making recommendations for improvement and marshalling the implementation of those recommendations. The GCDC Program Manager will actively participate in sequencing projects, adjusting timelines, and modifying scope documents to achieve program objectives. They will drive consistency in communications and documentation with the customer(s) and within the account. They will oversee the full life cycle of data center projects from design and build through completion from the program management perspective. They are also responsible for developing and executing a service/support plan for a data center customer across the company. The GCDC Program will work as part of a core account team that’s responsible for account success, which is measured by overall customer satisfaction, financial performance, and account growth.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Develop, i