Production Engineer, Senior - WP Engine

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine ’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine -powered site daily. Learn more at wpengine.com.

Senior Production Engineer

What is Cool About This Job

At WP Engine , we are on a mission to help our customers win online. Whether we're enabling an aspiring entrepreneur to turn a hobby into an online business or a multinational corporation to launch a new campaign in weeks instead of months, our platform elevates our customers toward success. By focusing on the customer experience, WP Engine has enjoyed spectacular growth, becoming the platform of choice for online agility.

As a Senior Production Engineer, you will lead a team of engineers utilizing an Site Reliability Engineering (SRE) mentality to craft, build, and maintain complex systems at scale. You will be an essential part of taking our platform to the next level both in scale and functionality. Our production infrastructure is a hybrid environment utilizing virtual machines, containerization, and serverless technologies that hosts hundreds of thousands of customer websites, reaching a significant portion of the world's population. If you find solving complex problems irresistible, enjoy working collaboratively in a fast-paced environment, and have a passion for delivering an elite customer experience, you may be the engineer we are looking for.

The Day to Day

Production Leadership: Curate an engineering culture that is biased toward shipping while maintaining very high standards of stability, performance, security, and scalability.

Infrastructure Management: Monitor, alert, investigate, and resolve production infrastructure challenges across public cloud environments (including GCP and AWS).

Automation & Optimization: Actively identify opportunities and implement automated, scalable solutions to optimize code and operational tasks, reducing toil across the platform.

Incident & Problem Management: Serve as a technical point of contact during critical issues, facilitate cross-functional communication, track alert trends, and perform root cause analysis (RCA) to drive structural improvements.

Change Execution: Execute production change and security requests, safely managing code deployments and patching pipelines.

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