Software Engineer
Support and troubleshoot Hadoop-based data platforms, ensuring reliability and performance for enterprise data observability solutions. Leverage Java, Python, and Spark to resolve issues and optimize data pipelines.
ABOUT US
Acceldata is the market leader in Enterprise Data Observability. Founded in 2018 and backed by top investors including Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures, we are a Series-C funded company headquartered in Silicon Valley.
Our Enterprise Data Observability Platform—the first of its kind—helps enterprises build and operate world-class data products by ensuring data is reliable, trusted, and ready to power today’s most critical technologies, including AI, LLMs, Analytics, and DataOps.
Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey’s, Dun & Bradstreet, and many more.
ABOUT THE ROLE
As a Product Support Engineer, you will own complex customer environments, mentor junior team members, and drive the reliability of Hadoop and Spark-based data processing systems. You will collaborate closely with Customer Engineering teams to deliver high-throughput Hadoop and Spark applications, solve complex data challenges during migration and upgrades, ensure reliability, and optimize post-migration system performance.
We’re seeking someone who can flex across both EST and PST time zones. This role also includes weekend coverage, so a willingness to adjust working hours as needed is important.
RESPONSIBILITIES
REQUIREMENTS
At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religi
Posted June 21, 2026