Product Owner - NirYu

The Role:

We are seeking an experienced Product Owner to lead the migration. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven transformation across various functions.

Key Responsibilities:

Product Ownership & Strategy

Define and own the product vision, roadmap, and backlog for the CRM migration program

Translate business needs into clear user stories, acceptance criteria, and prioritized backlog

Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goals

Migration & Transformation Delivery

Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud

Ensure data migration integrity, including HCP/HCO master data, interactions, and consent management

Support process harmonization and standardization across regions and brands

Stakeholder Management

Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders

Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration)

Drive decision-making forums, backlog grooming, sprint planning, and demos

Agile Execution

Own Agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives

Ensure timely delivery of high-quality increments aligned with business priorities

Continuously optimize backlog based on business value and feedback loops

Compliance & Regulatory Alignment

Ensure CRM solution adheres to pharma compliance requirements (e.g., promotional guidelines, consent, transparency reporting)

Collaborate with Legal/Compliance to embed auditability and regulatory controls

Integration & Ecosystem Enablement

Drive integration with key platforms such as:

Marketing automation (SFMC / Adobe)

Data platforms (MDM, CDP, Data Lake)

Patient Services / HUB systems

Support omnichannel engagement enablement and analytics integration

Requirements:

8–12+ years of experience in Product Ownership / Business Analysis / CRM transformation

Strong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)

Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciences

Deep understanding of:

HCP engagement models

Field force operations

Pharma compliance & regulatory requirements

Hands-on experience with Agile/Scrum delivery models

Strong stakeholder management and executive communication skills

Originally posted on Himalayas