We are looking for someone who is genuinely curious about the problems maritime operators face, rigorous about how they make decisions, and comfortable working with ambiguity
Key Responsibilities
Discovery and problem definition
- Lead discovery independently - running client interviews, synthesising research, and forming a clear point of view on what problem is worth solving and why
- Work with internal stakeholders (commercial, professional services, support) and external clients to surface and validate problems before committing to solutions
- Maintain a foundation document for each initiative - a living record of the problem, what you've learned, your approach, and your confidence level
- Know when you have enough to proceed and when you need to go back to the evidence
Product definition and delivery
- Define scope clearly - what you're building, what you're not, and why
- Work closely with UX design and UX research to shape experiences that are usable and purposeful
- Partner with engineering to turn intent into well-understood, deliverable work
- Make trade-off decisions with confidence, communicate them clearly, and stand behind them
- Track outcomes - not just whether something shipped, but whether it worked
Go-to-market and commercial awareness
- Collaborate with product marketing to prepare launch materials, positioning, and messaging
- Contribute to sales enablement - creating materials, briefing commercial teams, and helping them understand what's been built and why it matters
- Think about release sequencing, client readiness, and adoption - not just feature completeness
- Understand the commercial context of what you're building: who pays for it, why, and what success looks like from a business perspective
Skills, Knowledge and Expertise
Essential
- Three or more years of product management experience in a B2B or SaaS environment
- A track record of owning product work end-to-end - from discovery through delivery and into market
- Strong problem framing skills: you can define what you're solving, for whom, and why it matters before reaching for a solution
- Comfort working with ambiguity and making decisions without perfect information
- Clear, direct communication - written and verbal - with both technical and non-technical audiences
- Experience working closely with UX designers, researchers, and engineers as equal collaborators
- Evidence of outcome thinking: you measure success by what changed, not what shipped
- Autonomy and accountability - you don't need to be managed closely to do good work
- Comfortable analysing and working with unstructured data to inform decision making
- Embrace AI as a multiplier while protecting the product craft
Desirable