Job Title: Product Manager - Loyalty Platform
Location: 100% Remote, Canada Experience required: 5+ Years Pay Rate: $70- $75 CAD PH
Role Summary: NearSource is seeking a Product Manager - Loyalty Platform to drive the strategy, roadmap, and end-to-end execution of enterprise-grade digital products. This role will lead the lifecycle of a mobile application and rewards platform , ensuring alignment with digital transformation objectives, KPI-driven performance, and measurable business impact .
Key Responsibilities
- Define and execute product strategy aligned with enterprise digital channel objectives
- Develop and manage a prioritized product roadmap for mobile app and loyalty platform enhancements
- Drive backlog prioritization to maximize customer value and ROI
- The author detailed user stories and acceptance criteria to ensure development precision
- Partner with cross-functional teams to define and validate functional and technical requirements
- Collaborate with UX/UI teams to deliver secure, scalable, and intuitive user experiences
- Oversee feature implementation to ensure adherence to specifications, compliance standards, and security best practices
- Establish and track KPIs, adoption metrics, and engagement performance indicators
- Conduct market research and competitive analysis to inform strategic decisions
- Monitor system performance, customer inquiries, and incident trends to drive continuous improvement
- Manage third-party vendor relationships supporting digital platforms
- Oversee budget allocation and resource planning for digital initiatives
- Maintain accurate and up-to-date product documentation
Must-Have Skills
- 5+ years of experience in product management, product owner, or business analyst roles for digital products
- Proven experience delivering mobile applications and digital platforms
- Strong expertise in Agile methodologies (Scrum or Kanban)
- Demonstrated ability to manage and prioritize complex product backlogs
- Proficiency in writing detailed user stories and acceptance criteria
- Strong analytical capability using usage analytics, performance metrics, and customer feedback
- Experience defining product roadmaps and go-to-market strategies
- Ability to establish and track KPIs and success metrics
- Strong stakeholder management and executive-level communication skills
- Bachelor's degree in Business, Engineering, Computer Science, Product Design, or related field
Nice-to-Have Skills
- Experience with loyalty or rewards program platforms
- Prior exposure to financial services or the pawn industry's digital products
- Familiarity with version control systems such as Git
- Experience managing third-party technology vendors
- Exposure to digital co